Why can't the DVR record start up and why is there an "H" showing on the screen?

If you are not able to up your DVR or your screen is showing an “H” try the suggestions below. If you are still experiencing issues, contact Consumer Affairs at 800-323-9005

  1. Make sure the power adaptor is DC 12V
  2. Make sure the hard drive is formatted
  3. Check the power and data connection cables of the hard drive
  4. The hard drive may be defective