Why does my DVR have problems with real-time images, such as bad image color or serious brightness distortion?

Try the suggestions below if you are experiencing issues with bad image color or brightness distortion. If you are still experiencing issues, contact Consumer Affairs at 800-323-9005

  1. If PAL and NTSC are not correctly selected, the images will be black and white and possible a rolling screen
  2. DVR may not be compatible with the monitor
  3. Video transmission distance (cable run) may be too long
  4. DVR color settings may need to be adjusted