Why can’t I log into my system over the internet?

Below is a list of suggestions to help you get logged into your system over the internet:

  1. Check the network to see if it is connected – check if LINK or 100M LED is displayed normally on the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the internet is linked properly
  2. Make sure you are running Windows 7, Vista, or XP operating system and Internet Explorer 6.0-8.0
    ActiveX control may have been blocked, manually re-install ActiveX again
  3. Install DX8.1 and upgrade your video card driver