How do I connect my alarm to WiFi?

If your alarm has been added to a Onelink Account, but it has lost connectivity, there are a few things that could be going on:

  1. Check that your home Wi-Fi network is still connected to the Internet.
  2. Remove wireless interference from other products that use a 2.4GHz wireless signal. Try moving or temporarily unplugging any cordless phones, baby monitors, and wireless video equipment.
  3. Check the distance of the offline Onelink alarm from your Wi-Fi access point.
  4. Assure your router is set to 2.4 Ghz and Not to 5.0 Ghz.