Try the suggestions below if you are unable to get audio when monitoring. If you are still experiencing issues, contact Consumer Affairs at 800-323-9005, 7:30am-5:00pm, CST, M-F.

• Check the sound box or speaker functions and signs of a short circuit
• Audio source may be connected to the video channel, click full-screen to check
• DVR hardware may be defective
• Cameras may not be audio capable or no powered microphone is connected
• Speakers need to have an amplifier
• Monitor sound only works in single display mode