Try the suggestions below if you are experiencing issues with bad image color or brightness distortion. If you are still experiencing issues, contact Consumer Affairs at 800-323-9005, 7:30am-5:00pm, CST, M-F.

• If PAL and NTSC are not correctly selected, the images will be black and white and possible a rolling screen
• DVR may not be compatible with the monitor
• Video transmission distance (cable run) may be too long
• DVR color settings may need to be adjusted