If your First Alert safe product is damaged by fire at any time while still owned by the original owner, we will replace it with a comparable model at no charge. Freight on the replacement unit is not included in the guarantee. You will need to provide us with the following information:

a. Name and address
b. Model number and a photo of the burned unit
c. Copy of the fire department, insurance or police report

Send this information to:First Alert/BRK Brands, Inc.
3901 Liberty Street Road                                                                             
Aurora, IL 60504

Call Consumer Affairs at 800-323-9005 for more information.